Services
IT Services for Businesses & Organizations
We assess, install, repair and manage business technology. You can engage us for a specific job or a monthly managed-services agreement.
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Managed IT Services & Support
Ongoing system monitoring, threat protection, cloud backups and a helpdesk for your staff. Managed-services clients receive priority response and discounted support rates.
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IT Assessments & Consulting
We review your computers, network, servers, software, security and disaster recovery plans. You receive a report explaining what works well, what needs attention and the improvements we recommend.
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Networks & Server Infrastructure
Wired and wireless network installation and troubleshooting, Windows Server and Active Directory support, and upgrades to existing systems. We supply equipment and configure it for your business.
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Business Email & Cloud Services
Email migrations, account and mailbox administration, and security configuration. Microsoft 365 is our specialty; we also support Google Workspace and other business cloud services.
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Cybersecurity & Data Protection
Management of firewalls, endpoint protection, email security, multi-factor authentication and cloud account security. We also provide backup and recovery services for business data.
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Business Computer Sales & Support
Computer troubleshooting and repairs, equipment recommendations and sales, and setup. We transfer your data, install and migrate applications, and help keep your business software running.
Network Installation and Setup
We assess network coverage and connections, recommend and supply equipment, and install and configure wired and wireless networks. Cabling and equipment are organized, labeled and documented so the installation can be supported after the work is complete.
We also support Windows Server and Active Directory environments, troubleshoot existing networks and work with external software vendors during setup and upgrades.
Individual Jobs or Ongoing Support
Call us for troubleshooting, a computer replacement or a larger installation. If you need ongoing monitoring, protection and support, our managed-services agreement provides a standard monthly package. We can also complement your existing IT team with additional support, specialist assistance or help completing projects.
Common Questions About Working With Our Team
Where Do You Work?
We are based in Oliver. Our service area covers the South Okanagan and Similkameen, including the communities of Oliver, Osoyoos, Okanagan Falls, Penticton and Keremeos. Remote support is also available where appropriate.
What Are Your Rates?
Non-contract troubleshooting and repairs are billed at our standard hourly rates. Managed-services clients receive discounted contract support rates. After-hours emergency assistance is available at special after-hours rates, and larger or specialized projects are quoted according to their scope. We can discuss the work you need and the applicable rates before proceeding.
Do We Need a Managed-Services Agreement?
No. We also provide business support and project work without a managed-services agreement. Managed-services clients receive priority response and discounted support rates.
What Cloud Business Systems Do You Work With?
Microsoft 365 is our primary area of expertise, including email, accounts and cloud productivity tools. We also support Google Workspace and can discuss administration, migration and support for other business cloud systems.
Tell Us What Your Business Needs
Contact us about an existing problem, an assessment or an upcoming technology project. We can discuss the scope of work and the rates that apply. We can discuss the scope of work and the rates that apply.